SHIPPING/DELIVERY & RETURNS
Free delivery within a 5 km radius of Mount Wine Barrel with a $80 minimum value spend.
$10 delivery within a 10 km radius of Mount Wine Barrel with $80 minimum spend - this includes Papamoa (up to and including Domain Rd), Bethlehem (residential), Windermere, Greerton, Welcome Bay (residential) and Tauriko (residential).
Same Day Delivery within Tauranga city limits region -
Mon - Fri 7am - 6pm $35 per standard box
Sat/Sun - $97 per standard box (includes after hour delivery charge)
Rest of NZ -
North Island $10 (1-2 bottles)
Rural North Island $17 (1-2 bottles)
South Island $15 (1-2 bottles)
Rural South Island $22 (1-2 bottles)
North Island $20 (per standard box)
Rural North Island $27 (per standard box)
South Island $30 (per standard box)
Rural South Island $37 (per standard box)
Returns & Refund policy
Courier deliveries of products purchased on this website are insured in transit to your delivery address. In the unfortunate event that products you have ordered are damaged in transit or missing from the delivery then under the terms & conditions you must notify the Mount Wine Barrel customer service team no later than three days after the receipt of products. Call us on 07-575 5703 or email email@example.com and refer to your order number so we can resolve the issue. Usually this will be by way of sending you replacement products but due to item availability may involve a credit.
We always ensure that we comply with the Consumers Guarantee Act.
Please note that under the terms & conditions you have no entitlement to return goods for a refund beyond the situations covered above and if Mount Wine Barrel does consent to the cancellation of your order you may need to incur handling charges to return products to Mount Wine Barrel.